You won't only be faced with AI chatbots when you seek out ChatGPT or Claude -- most companies with online customer service ...

AI-powered chatbots are transforming the way businesses interact with customers, offering seamless, personalized experiences ...

As AI technology advances, more people are using chatbot platforms in place of human interactions — including for therapy.

Ramona, a chatbot powered by artificial intelligence, contacted 1,000 VCU alumni last month and received a better-than-usual ...

Fundamental advancements are still needed to turn today's chatbots into something more -- something that can sense when we're ...

New AI that makes decisions and uses computers expands AI's capabilities – and also potential harm. Read more at straitstimes ...

Many legacy media outlets are dipping into the AI space. But what is the user experience like, and what exactly is the goal here?

Sign up for The Media Today, CJR’s daily newsletter.

This year, I tried more than 15 AI tools and features ranging from chatbots to virtual shopping assistants and smart mirrors.

Subscribers to OtterBot, a state-funded chatbot that communicates college access info, were more likely to fill out college ...

Grok, the chatbot built by Elon Musk -owned xAI, is going it alone. It's getting a standalone app for iPhone and its own ...

DHS Secretary Alejandro Mayorkas said the tool would help staffers draft reports, summarize information and develop software, ...