The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Amazon has updated its return policy for the holiday season, and now shoppers will have an extended time period to return products. Typically, Amazon lets you return items for a refund or ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...

Amazon has agreed to a settlement exceeding $1 billion over allegations of improper customer refunds, with $309 million ...

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