Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

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The holiday shopping rush is over, which means the return rush will soon follow. But before you head back to the store, check the fine print. Many major retailers are adjusting their return policies, ...