When traveling having access to reliable customer service is essential Whether you need assistance with reservations cancellations or general inquiries the availability of customer service can make or ...

American Airlines was forced to ground all of its flights Tuesday morning because of a “technical issue,” but was able to ...

A nationwide groundstop was issued for all American Airlines flights for roughly an hour on Christmas Eve. Over 150 people ...

For airline customer service workers, the holiday season serves it all: festive music on a loop, stressed-out travelers and, ...