LAS VEGAS, June 06, 2025 (GLOBE NEWSWIRE) -- Hyperscale Data, Inc. (GPUS) (NYSE American: GPUS), a diversified holding company (“Hyperscale Data” or the “Company”), today announced that its indirectly ...
IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a trusted global customer experience (CX) leader, today announced that Alorica ReVoLT (Real-time Voice Language Translation) received the 2024 Best ...
AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.
About 200 Humana call center agents are now using artificial intelligence software to enhance customer service, according to the Wall Street Journal. The software, developed with tools from Cogito ...
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How artificial intelligence is changing business software
Explore how AI is transforming business software by enhancing efficiency, automation and insights.
BEIJING, April 24, 2023 /PRNewswire/ -- Infobird Co., Ltd (IFBD) ("Infobird" or the "Company"), a leading provider of AI-powered customer engagement solutions in China, today announced that it has ...
NEW YORK — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and ...
With AI-Powered Chatbots Coming to Customer Service, Are Mortgage Customers Ready? Artificial intelligence (AI) is here to stay. Three-fourths of business leaders say they are planning to escalate ...
SAN FRANCISCO, CA, UNITED STATES, July 31, 2025 / EINPresswire.com / -- The global contact center industry is experiencing a fundamental transformation as cutting-edge artificial intelligence call ...
Artificial intelligence (AI) went from whispers in the back room to a full-blown tool for business and everyday life about as quickly as any advancement in tech. There is a lot of skepticism about ...
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