An innovative project at SECAmb is in the running for a prestigious HSJ Digital Award.

From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

SEATTLE--(BUSINESS WIRE)--Infobip, a global cloud communications platform enabling businesses to build connected experiences across all stages of the customer journey, today announced the results of a ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

Liz Morrell is a freelance business journalist and content creator with more than 20 years writing experience, including 15 in retail and associated sectors. She is a regular contributor to ...