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The 8 Principles of TQM and How They Drive Continuous Improvement
Key Points The principles of TQM are vital to the success of the approach’s adoption by any organization. TQM places a heavy ...
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Introduction and Implementation of Total Quality Management (TQM)
2 The key principles of TQM are as follows ... 8 Beckhard and Pritchard (1992) name the basic steps in managing a transition to a new system such as TQM: identifying tasks to be done, creating ...