As the name suggests, system monitoring is the continuous monitoring of an information technology (IT) system by a system administrator. It includes the monitoring of applications, bandwidth, switches ...
5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...
In March, 15-year-old Joshua Brumfield got a shiny new BlackBerry Pearl, and his parents got a new way to watch out for their son. The Brumfields signed up to be early users of Radar, software ...
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