Explore the transformative role of AI chatbots in enhancing user journeys, personalization, customer support, and business ...

OpenAI’s much-used ChatGPT artificial intelligence chatbot is down, with scores of social media users reporting complaints.

How does it work? ChatGPT now has its own phone number (1-800-242-8478), allowing you to add and message it on WhatsApp, ...

She had no idea he was having abusive, in-depth and sexual conversations with a chatbot powered by the app Character AI. Sewell Setzer III stopped sleeping and his grades tanked. He ultimately ...

Big Tech will lean heavily into AI agents in 2025. And if the technology works as promised, it could make som tedious tasks a lot easier.

Chatbots are no different: containing the user within the chatbot interface to complete a journey or query can provide a truly streamlined experience, but it’s still an emerging capability.

We’re going to launch Sora, our video product.” In the announcement, the company said that paid subscribers to ChatGPT in the ...

While AI chatbots are on the rise, are they really the companion customer service teams need this holiday season?

The chatbot can enable researchers to perform ... these devices using simple commands sent directly from the chatbot interface. "Another benefit of our assistant is that it is open-source ...

A group of tech lobbyists and lawyers are taking on some pretty big names tech conglomerates based in California, including Google and developers, after they say a child was encouraged by an AI ...