The agency reported 271 AI use cases in 2024, which it said represented a 66% increase from its reported 2023 total.

Could generative AI chatbots make a meaningful contribution to mental health care? A study published in npj Mental Health ...

Generative AI is providing personal style tips, translating family conversations, analyzing diets and transforming lives in ...

With these use cases, Grubb has seen big advancements in AI for contact centers in recent months. The trend will continue throughout 2025, improving both customer experience and the government agent ...

However, a handful of gen AI use cases are already bubbling up. Here’s a look at the most popular and promising. While simple chatbots using word and phrase recognition have been around for ...

Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

“In those cases, a chatbot would be preferable to ... Fulmer does not advise minors or other vulnerable populations to use the chatbots without guidance and oversight from parents, teachers ...

A chatbot told a 17-year-old that murdering his parents was a "reasonable response" to them limiting his screen time, a lawsuit filed in a Texas court claims. Two families are suing Character.ai ...

Most of that use is through chatbots like Claude, Gemini and ChatGPT. Over the holidays, I ran a series of tests between ...

Experts say it’s critical for nonprofits to craft guidelines on A.I. use — and they offer advice on how to do it.

The Chatbot builder also allows you to give your ... suffice to say the default options should be fine for most use cases, and that it’s worth reading the OpenAI documentation on these settings ...