GoodwillFinds wants customers to focus their energy on hunting for secondhand finds-not on hunting for answers to routine questions. Goodwill's digital platform has partnered with artificial ...

As 2023 unfolds, organizations are continuously seeking innovative ways to optimize user interactions. One of the most transformative additions to ...

Google found that, in theory, the search engine would ... the tech research company Gartner predicted that chatbots will be the main customer service channel for roughly 25% of companies by ...