If you’re running a business in 2025 and not using WhatsApp to talk to your customers, you’re leaving money on the table. Gone are the days when WhatsApp was just for catching up with friends and ...

AI chatbots make studying easier by giving quick answers, personalized help, and 24/7 support — all within the social media apps students already use. But AI chatbots also come with challenges. If ...

You also have the option of conducting live chats through the HubSpot mobile app ... messaging, and straightforward features. It gives customers plenty of support options, from live chat and ...

Joanna Stern, senior personal technology columnist at The Wall Street Journal, joins Marketplace’s Meghan McCarty Carino for “Tech Bytes: Week in Review.” ...

Match Group Inc.’s Tinder unveiled an in-app game that invites users to flirt with artificially intelligent chatbots, part of a larger effort to return the dating app to growth by boosting user ...

Companies like OpenAI and China’s DeepSeek offer chatbots designed to take their time with an answer. Here’s how they work. By Cade Metz and Dylan Freedman Cade Metz reported from San ...

Messaging app Signal is in the news, and not for anything positive. Defense Secretary and former Fox News contributor Pete Hegseth recently demonstrated how not to use a secure communications ...

Social messaging apps tend to make major news headlines a few times per year for either their use in planning some sort of crime or, more routinely, for users’ privacy concerns over how ...

Much of it had to do with the inner workings of Signal—the encrypted messaging app that officials were using to discuss military strikes in Yemen in a chat group to which US national security advisor ...