Shep Hyken is a customer service/CX expert ... honor and care shown toward someone or something that is considered important.” · Merriam-Webster Dictionary includes “high or special regard.” ...

Good customer service is important, as customers who are satisfied with their purchase and the customer service they have received are more likely to become regular customers. When customers post ...

Earlier this year, we surveyed more than 1,000 consumers in the U.S. for our 2024 State of Customer Service and CX Study. We asked about the importance of a personalized experience. We found that ...

Mastering the art of complaints can turn dissatisfaction into trust, helping customers and businesses build stronger, more ...

Consistency is important, so develop a greeting for ... However, some lack the customer service and sales skills needed to deliver that positive and memorable first impression.

Sobot's annual customer conference in Singapore saw Co-founder and CEO Yi Xu unveil new 2025 service standards, emphasizing excellent service as a key differentiator in the SaaS industry. Xu ...