Kay Jewelers tells PEOPLE in a statement: "Once we become aware of a customer complaint, we run it to ground until a resolution has been reached" Kaitlyn is a former Assistant Style & Beauty Editor at ...

Requitta Darshae East claims Kay Jewelers stole her ring after bringing it in for servicing Kaitlyn is a former Assistant Style & Beauty Editor at PEOPLE. Kay Jewelers is under fire for allegedly ...

A new report says Kay Jewelers, a diamond ring chain used by many for engagement and wedding rings, not only has lost some customers' jewelry, but may have deliberately swapped diamonds for ...

Inspired by the colors of her iconic wedding gowns, Monique Lhuillier and KAY Jewelers introduce pink, blue and yellow lab-created diamond engagement rings to the Monique Lhuillier Bliss collection.

"It was flat-out theft." That's how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

HOUSTON – From their relationship to his proposal to her wedding ring, everything was pretty picture perfect for Sophie and Aaron Long. But six weeks before the big day, doctors diagnosed Sophie with ...

Kay Jewelers stores are ubiquitous. They’re in malls everywhere, accompanied by their sister brands Zales and Jared, and countless engagement rings have been purchased there over the years. But a new ...

Several customers of Kay Jewelers are accusing various stores of swapping out valuable stones with knock-offs. According to a BuzzFeed report, one customer is Chrissy Clarius. She said she routinely ...

“It was flat-out theft.” That’s how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

"It was flat-out theft." That's how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...