The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

In Part 1, you learned four points from my article "11 Warning Signs of Gaslighting," after I received an email asking the difference between gaslighting and poor communication. In Part 2, we continue ...

According to the 2022 State of Business Communication report, business leaders estimate poor communication in the workplace accounts for a loss of 7.47 hours per employee per week. “For the average ...

The Hawthorne Elementary School closure has been an example of poor communication and leadership from the Helena Public School Board of Trustees and the Superintendent.

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...