Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...

Here in Utah, we get both extremes of weather (reaching 100 degrees in summer and dropping below 0 degrees in winters), so a heat pump can be crucial! A heat pump is essential for keeping your house ...

Your backup heat is supposed to be the quiet safety net in your home’s comfort system, not the star of the show. Yet in many houses, the setup looks perfectly normal until a cold snap hits, the ...

Heat pumps work best when they’re part of a well-prepared home, to be installed when the building envelope is attended to; ...