Facebook, Twitter, Instagram, Youtube; it’s tough to do business these days without having at least a fledgling presence on these and other social media sites. Although the purest definition of social ...
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Consumer feedback has a significant hand in shaping the public ...
If you think the pace of change in the digital world was once a gentle wave and has now become a tsunami, you're not wrong. Today, your online reputation is a critical asset. People decide who you are ...
If people are talking about you and your business online, you want to know about it. As a small business, it’s important to monitor your online reputation. Gaining the trust of consumers will make or ...
Online reputation management (ORM) is, at its core, a reflection of a company's ethical standards. A company with strong ethics and that does business in an honorable and above-board way will find it ...
Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. In this article, you will ...
Negative content in search results can harm your reputation, but with these suppression strategies, you can take control of your online presence. Utilizing advanced Google search operators and setting ...
Safeguarding your online reputation has become paramount, yet all it takes to damage it is just one little fictional allegation. Protecting yourself from fake reviews requires a strategic defense plan ...
In our highly connected digital world, a retailer’s brand reputation can change in a matter of minutes, and a single social media crisis can reshape a brand’s reputation across every channel. This is ...
This guide describes online reputation management and how brands can use it to keep their public image positive.
When it comes to online reputation in a digital world, it's make or break. Up to 94% of consumers say a single negative review showing up on the first page of Google can be a red flag to avoid a ...