For many of us, self-checkout is a lifesaver at the end of shopping trips. However, one legal expert is advising shoppers to ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Self-checkout promised speed and convenience, but it has quietly become one of the easiest places for criminals to steal card data in bulk. As retailers push more shoppers toward unattended terminals, ...

While the self-checkout kiosks sit empty, a fascinating group of shoppers deliberately chooses the longer human cashier ...