Peer Support Specialists expand the non-clinical workforce to improve patient experience and outcomes and reduce clinical staff burnout.
Traumatic and stressful events will always be a part of health care. According to the US Department of Veteran Affairs’ Stress First Aid Model for healthcare, stressors can sometimes lead to emotional ...
When he was a counselor, Michael Cunningham fielded a lot of questions about his own experiences with drugs and alcohol. At the time, he didn’t share much of his story with clients. But now, as a peer ...