By one definition, the check sheet probably does constitute a process. It just isn’t the most useful definition. * Overall, I agree with you – everyone would be better off starting with a redesign of ...

Researchers have developed a new method that allows users to redesign process workflows by simply chatting with an AI. Dubbed "Conversational Process Model Redesign" (CPD), the technique combines ...

Too often, thoughtless systems and processes sap our doctors and hurt our patients. But the cures can be worse than the diseases. Crowdsourced Healthcare: What Britain’s Doctors Ordered? "Design ...

Strong leaders put business transformation in the hands of all employees. by H. James Wilson and Paul R. Daugherty In the late 1940s an engineer named Taiichi Ohno began developing the Toyota ...

On the eve of its end-user event in Germany this week, Celonis announced that it has acquired Business Process Management (BPM) vendor, Symbio. As customers, executives and partners descend on Munich ...