Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

But AI companions, Torney stresses, differ from, say, a service desk chat bot that you use when you're trying to get help from a bank. “They're designed to do tasks or respond to requests,” he ...

but it also allows businesses to create chatbots that automatically answer common customer questions and requests. On the other hand, help desk software is used by businesses for managing and ...

A child in Texas was 9 years old when she first used the chatbot service Character.AI. It exposed her to "hypersexualized content," causing her to develop "sexualized behaviors prematurely." ...

Smith states that his reliance "was under Substack's assistance or help" because the chatbot features in the support section of their website. Substack argues Smith has failed to allege ...

OpenAI has introduced a new voice-based version of its ChatGPT service, allowing users to interact with the artificial intelligence chatbot over the phone. By dialing 1-800-242-8478 in the US or ...