ServiceNow’s AI Strategy Fuels Strong Q4 Earnings As Enterprise Adoption Accelerates

ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying its fight with Microsoft and ...

ServiceNow boasts about years of sweat equity that went into making its AI agents smarter

80 billion workflows makes a difference Though some recent studies cast doubt on the ability of AI agents to complete complex ...

ServiceNow and OpenAI collaborate to deepen and accelerate enterprise AI outcomes

ServiceNow and OpenAI announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise ...
TMCnet

ServiceNow and Fiserv expand strategic commitment to accelerate AI-driven transformation of financial services

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial technology, today announced an expanded ...
CIO

ServiceNow embeds Anthropic Claude as its default Build Agent model

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...
CIO

ServiceNow will embed OpenAI models into its AI Platform

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...
Nasdaq

ServiceNow Named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms for Ninth Consecutive Year

Gartner ranks ServiceNow No. 1 in Service Operations, Business Workflow Automation, and Service Desk Use Cases According to Gartner, “IT service management (ITSM) platforms offer workflow management ...