Starbucks would rather close down stores than keep its open-door policy
Starbucks (SBUX) is making big changes in the name of safety. In lieu of its 2018-era goal to become the “third place” where ...
Starbucks CEO calls reversal of open-door policy 'practical,' will close stores if needed
Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...
Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks is eliminating 30% of its menu
Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...
EURweb5d
Starbucks Tested Panic Buttons for Staff in 5 US Stores
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks staff given ‘panic button’ for laptop lurkers who won’t leave
Starbucks is to install panic buttons for staff as it cracks down on customers who sit in its shops or try to use its ...
Starbucks plans to cut 30% of its menu
Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...
USA Today7d
Starbucks extends 'coffeehouse amenities' like free refills, condiment bar to all
Starbucks is bringing back perks like free refills for in-house customers and a condiment bar. The company is also reversing its open-door policy, requiring customers to make a purchase to use the ...