Government modernization has often focused on replacing outdated systems, but technology alone doesn’t close the service gap.

Forbes contributors publish independent expert analyses and insights. Adam writes about state and local policy and urban economic issues. When America was founded, states were viewed as the most ...

Increasing accessibility of digital services was a big theme for government in 2024. Part of this stems from the U.S. Department of Justice’s April issuance of a final rule under Title II of the ...

For state & local government (SLG) agencies to maintain operational efficiency, enhance security and meet the increasing ...

A federal executive order (EO) issued in March has created questions about the government’s right to access states’ data — especially in cases where that information was collected with a promise of ...