Many businesses are using social media sites to improve customer service. — -- When a Stanley Cup broadcast suddenly went black in late April, many Comcast subscribers simply scooted to Twitter ...

It’s hard to prevent bullying if you don’t know it’s happening. That’s why researchers at the University of Wisconsin-Madison have developed a program that they say is capable of detecting evidence of ...

Twitter-phobes, you are not alone. Over forty percent of those on Twitter check their accounts "less than every few weeks or never check it at all." That's one of the many tidbits that's just been ...

At an Erewash Borough Council meeting this month (January 22), Labour, Conservative, Liberal Democrat and Green councillors approved the plan to scrap the authority’s presence on Twitter/X, while ...