We all have examples of when conflict resolution goes wrong, we yell at the customer service representative at the credit card company, or the cashier snaps at you for bringing 12 items into the "10 ...

Restorative justice is a conflict resolution model that has found various applications in the criminal and juvenile justice systems. It focuses on the rehabilitation of offenders through ...

People don't stop being people at work. Conflict unfortunately is inevitable. But organizational conflict theory says there are several varieties of conflicts within an organization--inter-personal ...

You wear many hats as a small-business owner, and one of them might involve leading a conflict-resolution meeting. A small amount of conflict in a small business is inevitable, given the multiple ...

Whether a business has people coming into the office every day or is embracing a virtual or hybrid model, conflicts are bound to occur. When a conflict arises among remote team members, leaders need ...

On a campus with more than 30,000 people, we encounter different perspectives, behaviors and beliefs with everyone we meet. Sometimes disagreements can happen as we get to know others—it might be with ...

Workplace conflict has been a common issue throughout my 18-plus-year career in the tech industry. What's changed over those years is how I deal with it. Early in my career, I allowed conflict to ...