Cyber insurance provides important protection for businesses in today’s digital age, yet brokers often encounter insureds who ...

In today’s ever-evolving commercial automobile and long-haul trucking industries, staying ahead requires more than just ...

A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when ...

Sometimes ‘micro-mentorship’ can also be beneficial to Canadian property and casualty insurance industry employees.

For a decade or more, the business case for companies to effectively manage their exposures to the myriad risks that ...

Successful businesses evolve. If they don’t, they flatline and eventually fail. Successful insurance products evolve too.

The most challenging accident benefits cases deal with whether or not an incident is an ‘accident’ even if facts of a case ...

Montreal has passed tighter restrictions for short-term rentals two years after a fire in a building that had listed illegal ...

Lesley Koopmans earned her role by doing things that got her noticed by senior leaders in the organization, who then made her ...

Experiencing a claim can be extremely stressful, causing feelings of uncertainty and frustration as customers deal with the ...

In a world where customer experience is a cornerstone of success for Canadian insurers, enhancing the customer journey means ...

For Marie-Lucie Paradis, a senior executive at belairdirect, building and maintaining a robust talent pipeline is key to ...