Full fibre upgrade T&Cs: Additional external costs may apply. Currently only available for eligible residential customers with a FTTN or FTTC connection. Customers must sign up to an eligible ...

This time of year is all about giving, but it doesn’t have to stop at our immediate family and friends. This belief is at the core of our Christmas donation, where we give back to awesome charities ...

What is an eSLA? Last Updated: Tuesday 25 Apr 2023 eSLA stands for Enhanced Service Level Agreement and refers to NBN’s commitment to providing a higher level of support by having faster rectification ...

A technician may need to visit if your new address: Is being connected to the NBN network for the first time. Hasn’t had a phone line connected previously, or for a long period of time. Has NBN (or ...

We love our local convenience stores. They're always there when you need them, you know where to find what you're looking for, and you're always served with a smile. That's the experience every ...

Internet connectivity · mobile plans · security · phone systems. We’ve prepared a quick and easy EOFY telco checklist so your business is ready to grab the best EOFY offer.

Do I need a new router when moving house? Last Updated: Tuesday 18 Apr 2023 In most cases, you won’t need a new modem or router when you move to a new address. However, if your current hardware isn’t ...

Update as of 12:00pm 16 August: The issue with NBN's ordering system has now been fixed, and they are working through the backlog of orders as quickly as possible. Still, we anticipate that this may ...

Have you made the switch to fibre yet? New functionality in our Carbon portal is now available for an easy shortcut to fast, efficient fibre. Carbon enables you view a list of all your eligible Fibre ...

Overview It’s no secret that innovation can come from anywhere – something we know from our roots in regional Victoria. We wanted to support the next generation of the biggest thinkers from regional ...

How can I change my billing anniversary date? Last Updated: Tuesday 18 Apr 2023 You can change your billing anniversary date by calling our Customer Service team on 1300 880 905. A pro rata amount ...

Aussie Broadband has announced that it has already 100 partners signed up to its new business platform Carbon. The elastic interconnect platform was only launched in late May and is expected to be a ...