Hawaiian Telcom announced a groundbreaking initiative Thursday to make Hawaii the nation’s first fully fiber-enabled state by ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

The AT&T Guarantee also promises same-day or next-day fiber technician availability to resolve issues. If AT&T fails to ...