AI has become an integral part of our lives, from customer service to insurance claims. But it is also becoming a tool for ...

As business relationships increasingly become digital relationships, the need to actually form meaningful connections with one’s customers is more profound. Personalization has increasingly been the ...

GenAI's prominence among the world’s largest companies comes at a time when enterprises are also flagging the new technology ...

Discover how the retail industry is set to undergo a major transformation with the integration of AI technology by 2025.

Forrester predicts one in five US and EMEA retailers will launch customer-facing GenAI applications in 2025. Enhanced product search, personalized recommendations, and improved category navigation are ...

From The Terminator to The Matrix, the world's fascination with artificial intelligence has spanned across decades.But unlike the plot of a sci-fi film, AI will appear in our lives in a far less ...

Remember when the world shifted from paper to computers? Or from desktops to mobile devices? We’re on the cusp of a similar revolution with AI. What once felt like a futuristic, magical tool is ...

Every State and Local Government organization will have unique needs and challenges in delivering an excellent constituent experience. Whether that's redirecting FAQs, enabling self-service options ...

We are a leading European IT firm. Through the years, Relational has become a leading business software provider with vast ...

Founded by Beerud Sheth in 2004, Gupshup helps automate interactions, create chatbots, and manage customer support, marketing ...

The financial sector has long been a pioneer of innovation, consistently adopting new technologies to improve customer ...

The future of office work is evolving rapidly, shaped by advances in technology, changing work patterns, and shifting ...