Tech companies say “AI agents” are the next big thing in artificial intelligence after chatbots. Early versions have ...

Chatbots are becoming increasingly common, with more than three quarters of consumers saying in a 2022 survey that they had ...

Key Takeaways. AI-driven consumer predictions outperform historical methods, improving accuracy with real-time behavioral data. Machine Learning creates hyper-personalization, ana ...

The AI agents big tech companies are now developing are significant advances over chatbots because they possess the ability to take actions on your behalf.

To obtain some 2025 predictions, Digital Journal asked Ikigai Labs CEO and longtime MIT AI professor Dr. Devavrat Shah. These predictions cover the evolution of GenAI to move beyond text applications ...

Gil Rosen is Chief Marketing Officer at Amdocs, responsible for managing its global brand, product marketing and customer marketing. In this role, he leads development of Amdocs’ vision, delivery of ...

The retail industry has long been at the forefront of technological innovation, constantly seeking new ways to enhance the ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

Large language models and humanoid robots grab headlines, but it's subtler forms of AI that are transforming the home.

Whilst it may seem like online shopping has become more prevalent than ever in recent years, a large portion of the ...

By 2027, the chatbot market is expected to hit $3.99 billion, with a compound annual growth rate (CAGR) of 23.3%. This ...