Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human ...

California officials say they are ready to resist should the federal government attempt to assert control over the state's ...

Twilio (NYSE:TWLO) is powering Genspark's new "Call for Me" AI agent for automated phone calls. The partnership supports multilingual, AI driven conversations and complex phone based workflows for ...

Do you want to turn off call screening on your phone? Read on to know how you can do so and pick only the right calls.

One of the most common safety steps used today is IVR verification, where banks confirm a transaction through an automated ...

The UK passed the Automated Vehicles Act in 2024, establishing an entirely new legal basis for the regulation of self-driving vehicles in the UK.

Spokane County's non-emergency phone line, Crime Check, is now being answered by an automated assistant. This new system ...

SREC says a new AI-powered system will sort Crime Check calls to the proper departments and resources, and help conserve ...

Hackers stole email addresses and other personal information from 1.4 million accounts after breaching the systems of ...

Automated pouring system controlled through the phone buttons, and an automatic glass chiller. More on.

Lisel Petis, Policy Director, R Street Institute Testimony in Support of HB 2181: “Relating to the Judiciary.” February 4, 2026 Hawai’i House Judiciary and Hawaiian Affairs Committee Chairman Tarnas ...