In a shocking move, Drake has filed to withdraw his New York legal petition against Universal Music Group and Spotify.

While achieving the AI vision and realizing its full value and benefits is yet to come, a great deal of progress has already been achieved throughout the CX industry. Below is a list of lessons ...

Artificial intelligence continues to be a topics that permeates every single industry event. Here are four practical AI ...

In a dramatic escalation of his ongoing feud with Universal Music Group (UMG), rapper Drake has filed a defamation lawsuit against the label ...

Mark Zuckerberg announced Meta's cessation of fact-checking on Facebook and Instagram, citing philosophical and resource ...

“In 2025, we can expect a significant shift in how brands approach user authentication, driven by the emergence of new ...

The rapid evolution of marketing tech makes it increasingly difficult for brands to evaluate, integrate and extract value ...