Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

The retail industry has long been at the forefront of technological innovation, constantly seeking new ways to enhance the ...

While chatbots like ChatGPT or Anthropic’s Claude mostly perform for users as a single broad, helpful, and intentionally ...

Beyond the basics, ChatGPT can be a brainstorm buddy, a travel planner and even a mediator — all in the same day. Here are 15 ...

Although popular AI models score highly on medical exams, their accuracy drops significantly when making a diagnosis based on ...

The global AI-powered mental health apps market has shown rapid growth and transformation in recent years. As mental health ...

If you're using a Mac with macOS 13.6 or newer, you can run local LLMs effectively with tools optimized for the platform. The ...

From ChatGPT to Sam Altman, generative AI to Nvidia, here's our dictionary of terms to help you talk about artificial ...

Large language models (LLMs) will be the driving force behind the generative AI boom of 2025. These models, which have been ...

Natural language processing has been one of the most transformative types of technology, and it's still constantly evolving.

Describing NLP as the analysis and generation of natural language with computers, he says, it is the use of Large Language ...