Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

There's still a widespread belief that humans have an edge over AI-powered chatbots when it comes to one of the most ...

Entertainment companies are very different when it comes to their complaint, request and troubleshooting practices. How a ...

Businesses have a long way to go in achieving this. As Fast Company reported recently, customers see chatbots as only ...

In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can ...

"Generative AI is revolutionizing industries by automating tasks, enhancing content creation, and driving innovations in ...

AI-driven technologies are transforming customer service, enabling businesses to create more personalised, efficient, ...

Learn how Chatbase AI agents revolutionize lead generation, appointment scheduling, and customer support with advanced ...

Fabien Sanchez, chief sales officer at Home Credit Vietnam, believes that listening to customers is the best way to win the ...

The market is booming with innovation and new AI projects. It’s no surprise that businesses are rushing to use AI to stay ...

In today’s fast-paced world, startup founders and business owners face numerous challenges when scaling their companies. From ...