Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

There's still a widespread belief that humans have an edge over AI-powered chatbots when it comes to one of the most ...

Entertainment companies are very different when it comes to their complaint, request and troubleshooting practices. How a ...

Businesses have a long way to go in achieving this. As Fast Company reported recently, customers see chatbots as only ...

For the indecisive shopper, AI may be a silver bullet to choosing from hundreds of sweaters to buy, plucking the best one ...

In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can ...

In short: thanks to multimodality, the usability of such a solution is simply greater than with the classic, less attractive ...

Today, in the highly advanced world, the words "automation" and "artificial intelligence" (AI) have become useful ideas. The advancements in technologies are changing how companies work, which means t ...

Learn how Chatbase AI agents revolutionize lead generation, appointment scheduling, and customer support with advanced ...

Leaders from Nuuly, Aviator Nation, and Parachute share how their fast-growing businesses manage customer service to drive loyalty.

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