Businesses face challenges not only in acquiring customers but also in retaining them. AI is emerging as a crucial tool for enhancing customer service through personalisation and context awareness, ...

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announced the finalists for the Best of Enterprise Connect 2026 Awards. The ...

Purpose-built AI that Improves Speed, Accuracy, and Governance for Regulated Enterprises Without Compromising Compliance or ControlLONDON, Feb. 04 ...

Businesses that engage with hospitality skills will not only navigate the AI revolution, but lead it. By combining AI-driven efficiency with the kind of skills that encourage genuine human connection, ...

Doha, Qatar - Ooredoo, Qatar’s leading telecommunications provider, announced the launch of an AI-powered outbound sales ...

Purpose-built AI that Improves Speed, Accuracy, and Governance for Regulated Enterprises Without Compromising Compliance or Control ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Enterprises are built on rules and regulations and essential practices and LLMs just aren't up to snuff when it comes to ...

Iowa bill aims to prevent people from creating chatbots that encourage self-harm, violence or sexual acts ...

Epic also is expanding its AI tool for patients, called Emmie, to offer conversational assistance within MyChart and over text message. Patients can use it to schedule appointments, get an explanation ...