Providing world-class service and helping our customers succeed is a top priority,” said Marie Anderson, Chief Customer Success Officer at ISN. “Earning a Stevie Award, and in multiple categories, is ...

Hunter and RockED partner to deliver mobile microlearning that improves advisor communication and customer service outcomes.

Businesses that engage with hospitality skills will not only navigate the AI revolution, but lead it. By combining AI-driven efficiency with the kind of skills that encourage genuine human connection, ...

Australian lender claims to be the first in Asia-Pacific to deploy Salesforce Agentforce at scale, following a national rollout of a new CRM platform that consolidates data from different systems to e ...

THE Tourism and Hospitality Association of Guyana (THAG), on Thursday last, relaunched the Tourism Development Fund (TDF), a voluntary, industry-led ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Morph Management expands in Massachusetts and New Jersey, combining strategic market growth with leadership development ...

For businesses that rely on vehicle fleets to deliver goods, serve customers, or move people, every minute a truck or van ...

By Elizabeth Burkard Director of Marketing Southern State Community College. Southern State will host a series of professional development courses open to the public to help gain ...

The first phase of transformation focused on data and systems. Staples Canada implemented Manhattan Active Warehouse Management to modernize inventory visibility and workflows. That delivered ...

ICs are more likely to feel anxious or overwhelmed by AI, less likely to trust it, and less likely to say it’s having a ...

For HR, this is a governance issue as much as a cultural one. When executives measure success through adoption and access ...