Data privacy concerns limit AI’s role in ecommerce, survey findsAI-driven customer service still needs improvementAI in ...

The annual Army Housing Tenant Satisfaction Survey was distributed via email to post housing residents during the first ...

The deadline is April 1 for community members to provide input for an Employee Satisfaction and Priorities Survey conducted ...

Goodyear led the way in the luxury and passenger car categories in the latest J.D. Power U.S. original equipment tire ...

Call centers, emails, and FAQs on websites have long been the traditional methods of customer service used by the insurance ...

EL CENTRO–Imperial Irrigation District ratepayers have been receiving an email asking for their opinions in the IID 2025 Customer Survey.

The research and consulting firm spoke with more than 11,500 investors last year about their wealth management company.

Formly's Online Form Builder Gold Plan gives you lifetime access to a powerful, no-code solution that lets you create custom ...

NICE (Nasdaq: NICE) today announced that it was named the Overall Best of Enterprise Connect and recognized for Best Innovation in Customer Experience at Enterprise Connect 2025, a leading conference ...

Travelers car insurance offers good rates for homeowners and families but is held back by its customer service. See if ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...