Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

“No, what’s worrying me is that the bot seemed to have offered a customer service experience that was above and beyond what he was used to,” a third viewer said, clearly appalled ...

ChatGPT stopped working for many users on Thursday afternoon, when the chatbot suddenly couldn’t respond to queries, with ...

Experts caution against relying on chatbots for sensitive information, particularly for health advice. Surveys show increasing use of AI for guidance, but personal, financial, and medical details ...

A RingCentral sales advisor will contact you within 24 hours Customer service is fundamental to business success ... increased customer satisfaction rates and business growth. A chatbot is an ...

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