Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

On the other hand, it works exactly like ChatGPT, except more friendly and more polished than voice mode in the app. I used the iOS 18 feature that lets you record phone calls, and when my iPhone gave ...

Leading chatbots show signs of mild cognitive impairment on dementia tests, with older versions performing worse, mirroring patterns seen in aging humans, a new study has found. The results “challenge ...

A 24/7 customer support chatbot helps reduce the workload for staff, and AI is also used to detect transaction fraud. Customer service is another area where AI has brought significant benefits. With a ...

Sharjah24: Sharjah Roads and Transport Authority (SRTA) has launched a “Chatbot service ” through its interactive ... This initiative is part of the authority's efforts to enhance service quality and ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. This is the tenth announcement in the 12 Days of OpenAI extravaganza, where the company ...

support search and rescue operations, and assist in the restoration of essential services. Marape highlighted the critical role of collaboration in the Pacific, stating that PNG stands firmly with its ...

Customer service agents are becoming more comfortable using AI to do their jobs. Two in 5 customer service agents who use AI bots say the technology is invaluable for their workload, according to a ...

Character.ai has taken down a dozen Luigi Mangione chatbots, but Forbes found two still online. One is advocating for more violence against healthcare executives. Despite being the chief suspect ...

SAN FRANCISCO, Calif., Dec. 16, 2024 /PRNewswire/ -- Kodif, a leading provider of CX automation solutions, is excited to announce its strategic partnership with Dollar Shave Club. Dollar Shave ...

In the initial phase, Kodif deployed a GenAI-powered chatbot that resolved 65% of Dollar Shave Club's customer support tickets. Additionally, email automation was implemented, achieving an extra ...