Three major donations, including one from Dolly Parton, have helped bring a new $55 million medical center to Union, South ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

Ohio State offensive coordinator Chip Kelly is leaving to call plays for the Las Vegas Raiders next season, resulting in a ...

Digihost currently operates with approximately 100MW of available power across its three sites and is working towards expansion to 200MW and beyond. The Company plans to fuel this growth using its ...

Beauty is in the eye of the beholder. Eye-catching marketing stunts can divert attention from a lack of anything else to say, ...

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

MetaMed Marketing, a Santa Barbara, CA-based digital marketing agency, is excited to announce that they will be exhibiting at the upcoming 2025 American Academy of Dermatology Annual Meeting – the ...

The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

A recent example of the personalized promotion trend that's gaining traction in the industry took place in September when a partnership formed between one of the largest convenience store operators in ...

This occurred, according to members of 32BJ SEIU, when the Connecticut Science Center decided to drop its contract with ...

The Grand Hyatt Deer Valley hosted a starry Celebrating Sundance Institute that also honored James Mangold, Cynthia Erivo and ...