In today’s healthcare landscape, healthcare delivery is being reimagined through the integration of Artificial Intelligence ...

AI-driven analytics is transforming customer experience (CX) from a cost center into a strategic investment. While consumers ...

Base.ai, a leading customer-led growth platform transforming customer engagement through strategic innovation and technological excellence, today announced the acquisition of 3bears.ai, a cutting-edge ...

Wix and other web hosting providers are using AI to make website design easier and Zoom, Verizon and JotForm are rolling out ...

When customers face issues, they expect quick solutions—but delays and poor support can turn frustration into lost loyalty. Enter AI: the game-changer reshaping contact centres, making them faster, ...

With AI forecast to contribute up to $220-billion/year to Africa’s GDP, businesses that fail to adapt risk falling behind.

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

The AI-powered integration ensures that CRM updates are based ... leverage AudioCodes' expertise to enhance their productivity, collaboration, business process automation & intelligence, compliance ...

Leadership of digital IT marketing technology transformation falls under the expertise of Nishant Dave who brings extensive experience in this field.

Expanding ecosystem partnerships with Acxiom, Amazon Web Services, Genesys, IBM, Microsoft, RainFocus, SAP, ServiceNow, and Workday, enabling AI agents to work together. Additionally, expanded agency ...

GoTo, the leader in cloud communications and IT, today announced the general availability of GoTo Connect AI Receptionist.

This is where The D Group (TDG) steps in as a leader in customer relationship management (CRM) programmes ... chatbot marketing automation to enhance customer interactions and boost efficiency ...