Trust me, Goat will not be shy about reminding you to ship the shoes. It's best to have an extra shoe box, printer, and tape at home. My local UPS now charges to print the prepaid shipping label ...
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GOAT Ordered to Pay Over $2 Million for Violating Shipping and Refund Policies, FTC SaysAs part of the settlement, GOAT will pay $2,013,527 to refund affected consumers and is required to implement new customer service practices to ensure transparency and compliance with its policies.
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GOAT Pays Over $2M in Refunds to Consumers Following FTC Complaint About Shipping, DeficienciesThe agency came after GOAT for alleged violations of an FTC rule requiring reasonable shipping practices as well as an alleged failure to honor the platform's "Buyer Protection" policy.
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