Veterans verified through the military identification system and one dependent will have access to discounted tickets on ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

From scalable email systems to database management, universities can leverage specialised technology to support the academic ...

Passengers in Dhaka will soon need an e-ticket to board buses, as the capital’s long-awaited digital ticketing system is ...

As the Senate Commerce Committee turns its attention to live event ticketing, there’s one thing nearly everyone agrees on: the system should work better for fans. Too often, fans feel ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

Travelers at Killeen Regional Airport (GRK) will soon experience a smoother, more convenient parking process as the airport ...

Going passwordless isn’t a switch flip — it’s a full identity rethink. This piece walks through what actually breaks, works ...

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.