"Support ops teams are flying blind," said Steve Hind, CEO of Lorikeet. "They can see aggregate metrics like CSAT, response times, or AI resolution rates, but often have to spend hours - often hours ...
The good news? This isn’t an AI limitation – it’s a design feature. AI’s flexibility to work across domains only works because it doesn’t come preloaded with assumptions about your specific situation.
The moment was captured in video footage that recalls the big-city myth that inspired the 1980 B-movie “Alligator,” and was further popularized by Drew Barrymore in Steven Spielberg’s 1982 sci-fi ...
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