Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

With ChatGPT Shopping rolling out now, this is what will make brands succeed.

Coinbase has confirmed an insider breach after a contractor improperly accessed the data of approximately thirty customers, ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Frontier gives agents the same skills people need, creating AI coworkers that work across the business to close the AI ...

Many people assume that deleting files or resetting a system is enough before giving away or selling a device. However, this ...

Automation can save SEO teams time—but at what cost? Explore where AI boosts speed, where it erodes trust, and how to protect ...

Google shared how its Gemini AI can help users plan budgets, track spending, and identify savings using simple prompts.

Rather than positioning AI as a novelty, DualEntry focuses on building systems that integrate smoothly into existing workflows ...

Triton provides a visual platform that shows projections of electricity demand across the network by mapping expected growth at grid supply points and transmission ...