Network Rail’s guidance extends to writing brochures, letters to passengers, webpages, call centre scripts, and replying to ...
Ordinary and simple language is the key to effective rhetoric. But unlike much of the sloganeering from the right, it must be ...
Discover the modern phrases that make Boomers want to run—whether that's from family dinners or corporate boardrooms.
Social media "lacks the eye contact, the tone of voice, the touch and the meanings that make us human," writes Tim Trenkle.
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