Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

For insurance leaders, the question has moved on from "Will AI handle calls?" to now figuring out how to deploy it without breaking trust.

Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

This article underscores the critical need to integrate Noncommissioned Officers (NCOs) into the Army’s staff operations ...

As I am working on the lists of remote job leads most days of the week, I come across a ton of companies I've never hear ...

This article underscores the critical need to integrate Noncommissioned Officers (NCOs) into the Army’s staff operations process through training.

To address this final point, the Senate last month passed the bipartisan ROTOR Act, which would require all aircraft to use ...

“You gotta be ready to play in any position.” ...

After enduring a difficult morning and afternoon Sunday, Jan. 25 due to power outages in the wake of a devastating winter ...

The BZI Innovation Park held its grand opening in Summer of 2025 and currently has five business entities operating within the park: VISCO, RailSync, LLC, Iron Depot (TM), InnovaCast, LLC and Totten ...

Mutare Inc., the authority in enterprise voice security, today announced it has been selected by the American Hospital Association (AHA) as a Preferred Cybersecurity & Risk Provider for Voice Security ...

Michigan basketball vs Michigan State: The Wolverines blew a 16-point halftime lead before dominating down the stretch to snap a 4-game skid vs MSU.