An overview of legislation passed in 2024 relating to AI risk assessment and compliance preparation, including requirements ...

The Know Your Customer (KYC) process is a cornerstone of regulatory compliance for financial institutions, helping prevent ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

As we learn how security, safety and privacy apply to new technology like AI, it’s important to understand the distinction ...

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Located adjacent to the Wynn Hotel, Data Vault's Twinstitute will offer CES attendees the opportunity to create personalized digital twins. This technology enables lifelike 3D replicas for use in ...

How researchers are tapping into the power of artificial intelligence to propel research advances in history, sociology, and ...

Interview - Chief Executive Officer, Gadgethub Limited, Constantine Okpalanedu, speaks to Emma Okonji about his over 16 years of commitment to tech innovation, tech-trend adaptation, software and ...

Ethena, a synthetic stablecoin protocol, is expanding to become a neobank by integrating its USDe stablecoin with innovative financial ...

Venture capitalists Andreessen Horowitz have released their predictions for “crypto”. I’ve picked three key areas where I ...

CallRail, the AI-powered lead intelligence platform, today announced an expansion of their integration with Clio, a global ...

While many will paint AI as the magic bullet for banking in 2025, we must remember that sound investments require careful ...